COVID-19 Information Page
We’ve thoroughly reviewed our procedures and practices in response to Covid-19. We are aware students will have specific questions relating to what we’re doing, and how the situation might be affecting our training services.
On this dedicated page, hopefully you find the answers you’re looking for. If not, please just email us at firstname.lastname@example.org for a fast response.
Following our COVID-19 risk assessment, read about the main steps we have taken to reopen as safely as possible. Our measures exceed the latest government guidelines, and are kept under constant review. As this is a constantly changing situation, please check back here regularly for the latest updates.
We are also pleased to report there are no restrictions in place preventing our July classes from running. Hotels, flights and restaurants availability should also increase from 4th July as restrictions are expected to be relaxed. UK Quarantine is also expected to be relaxed from 4th July.
Click each item for further information.
Classroom Social Distancing
We have completely reorganised our training facility layout. There is a new student desk layout, with Perspex screens in place where appropriate. Thankfully, our training facilities are very large and our maximum group size is just 8. So students can expect to sit 2-4 metres apart, depending on class sizes.
Floor spaces are marked out to encourage separation.
We have also modified our training methods, and parts of the training courses themselves. This ensures a minimum 2 metre distance is maintained, without undermining the quality of our training.
This distancing is to be maintained at all times, including lunchtime and breaks.
New Training Methods
We’ve looked at our training practices and made some changes to minimise risk without reducing the training quality.
For example, we no longer gather around equipment or tools. Instead we will handle these sessions differently:
- Only one person at a time is allowed to visit a particular piece of equipment.
- All Equipment demonstrations are now done “front of class” instead of the group gathering around.
- Such sessions are now assisted with a portable camera, allowing closeups to be clearly visible on the large in-room displays.
Additional Hygiene Measures
In addition to other measures highlighted on this page, we have made a number of changes to minimise transmission risks:
- Screens are installed between students sitting closest together (2 metres)
- Personal hand sanitiser at student desks
- Additional hand sanitiser stations around the facility
- Face masks for trainers, should any close 1:1 support be required
- Regular sanitising of high-transmissive surfaces including equipment, tools and door handles
- Changes to our provided lunch, snack and refreshment services
COVID-19 Attendance Policy
All attending visitors must adhere to our strict COVID-19 Visitors Policy. This is issued prior to booking as part of our Terms. A copy of the policy is also available on request.
This requires visiting personnel to agree to adhere to numerous measures we have in place around the training centre.
We will continue to take every possible practical precaution to reduce virus transmission.
Restaurants, Shops, Cafes & Bars
**Update 14/10/20** Most bars/pubs have now closed, apart from those that offer “a substantial food service”.
Restaurants remain open, however only for same households. Students should not be sharing tables at restaurants. Students should book self catering accommodation in case restaurants also close.
Shops and cafes remain open.
Facemasks must be worn in all indoor public places, and on public transport.
UK Travel Quarantine Latest
Seafarers of all nationalities are exempt from having to self isolate (quarantine) when entering the UK. Seafarers should produce their seaman’s book and bring other supporting evidence as backup. We have already had students attend and granted a seafarer’s exemption on entry without hassle.
If you’re not currently employed as a seafarer, you may need to quarantine/self isolate for 14 days when entering the UK from certain countries. The UK’s current “Travel Corridor” list of safer countries can be found here: https://www.gov.uk/guidance/coronavirus-covid-19-travel-corridors
**Update 14th October**
Liverpool hotels and apartments remain open.
However self catering accommodation is recommended in case restaurants close. We are also able to open up our facilities for evening dining should restaurants close.
Dream Apartments Silkhouse Court, directly opposite the training centre, is recommended.
Students should make changeable bookings, in the unlikely event any new government restriction prevents our classes running.
Students can also find our address on the Our Locations page if they wish to select accommodation in the city.
Temporary Cancellation Policy
We have further relaxed our fair cancellation policy, removing any possible penalties for last minute changes.
For our remaining 2020 training courses, the following temporary cancellation policy applies.
A full refund can be requested at any time, for any reason. Bookings may also be transferred to a later date. The name on the booking may also be changed.
If any class is unable to run due to COVID-19 restrictions, each class will be rescheduled to run approximately 4-6 weeks later. Exact contingency dates will be made clear on your booking.
Students should book flexible travel and accommodation options, or ensure travel insurance covers them for any losses due to disruption.