Frequently Asked Questions

Below you’ll find answers to the most common questions we’re currently receiving.  For anything else, just drop us a line at training@seacertify.com.

What Covid-19 policies do you have in place?

Following an in depth risk assessment, we have made multiple changes to our classroom-based sessions.

Our measures exceed the latest UK government advice on hygiene and social distancing.  This is also kept under constant review.

The steps we have taken include multiple new social distancing and hygiene measures inside our classrooms. 

Further to the above, we have now closed our doors to classroom based training until Spring 2021.

For the latest Covid-19 related information, we highly recommend reading our dedicated Covid-19 Information Page.

What is the Cancellation/Rebooking Policy?

We appreciate the nature of the industry and that changes are sometimes required at short notice.  Also, in response to the ongoing Covid-19 pandemic, we have further relaxed our cancellation/rebooking policy.  Therefore, for all 2021 training until further notice, the following policy now applies.

Temporary Cancellation/Rebooking Policy (Until further notice in 2021)

SEA will automatically transfer your booking to secure your seat on the next available course date.  Alternatively you can change the name on the booking without a fee.  Students may also now request a full refund at any time for any reason. 

Students should acknowledge the risk of class postponement due to any government-enforced travel or event restrictions.  Therefore, students should ensure to book changeable travel tickets and accommodation, or that their travel insurance covers them for such disruption.

Is accommodation and food included?

The price does not include accommodation.  Our centres are located in areas with plenty of options for you to research and find accommodation you are best happy with for your budget.  See our Locations page for our centre addresses. We can also issue you an accommodation guide to help.

For UK training, all lunches, snacks and refreshments are included at our UK centre.

 

Do I need to bring anything to class?

Nothing is required to be brought to the class.  Pre-configured laptops with all necessary software installed are provided for student use.

What times do the classes run?

Normally 09:00 to 17:00.  However the last day of each class finishes at 16:00 to allow for earlier travel.

How can we pay?

For UK training, we take payment by bank transfer or credit card. For international bank transfers we highly recommend using a service such as Transferwise for low-cost fees

Do you offer Online Training?

Yes, we do now!  It is now possible for students to join some of our classes remotely.  These sessions follow the same syllabus, exercises and demonstrations as our classroom-based training.  Our trainers are still in the same training facility with the same equipment, assisted by specialist cameras and microphones.

Not all of our classes are suitable to this method without having to be adapted and undervalued.  Therefore, SATCOM@SEA class will remain classroom-based only.

Is any previous knowledge/ experience needed?

All our classes are suitable for complete beginners, as well as those that already have a little experience.

We issue before-course study materials, to help the complete beginners get a head start before day 1.

Our classes are designed to have all students reach an intermediate Operator level by the end of each class.

Can you recommend accommodation?

Some information on accommodation options is included in the Information Pack you receive once booked onto our course.  However our centres are located where there is plenty of local accommodation to choose from.  Generally we prefer students to research somewhere to stay that they will be happy with for their own particular budget.  Our centres addresses can be found on our Locations page. 

Where do you provide training?

We only provide training courses from our UK academy currently.  However some classes are also available in a new online format.  These run 9am to 5pm each day GMT time zone.  On-site bespoke training packages are also offered, with our team attending your vessel, shipyard or marina.

Contact Us to discuss your individual requirements further.

What certification is attached?

It depends on the class.  Every class carries our own certificate, widely recognised and respected across the industry.  Additional manufacturer certification/accreditation depends on the class. Please visit each training course’s individual page to read further.

What is the VAT? Must this be paid?

Our courses fees are subject to UK Value Added Tax (VAT) at 20%

If you are paying personally, this cannot be avoided.  However if we are invoicing your vessel/company, we will not have to charge the VAT in the majority of cases.

Recent Feedback

I would highly recommend Superyacht Electronics Academy's AV@SEA course.  They exceeded my expectations in terms of both content and training provided.  At first I was sceptical about the online version, but it was just as interactive and relevant as an onsite course would have been.  I'm very pleased with the result and will be back for more training!

Nicholas Grady - Engineer

Course - AV@SEA Online 2021

The AV@SEA class exceeded my expectations, as mentioned in the course, with being online rather than onsite.  It is amazing what you’ve achieved in the training room all things considering, with a strangely ideal setup.  Personally, I will always wish I could have been in class rather than online but I don’t believe it has affected my learning of the content.  Cheers!

Christy Slaven - Engineer

Course - AV@SEA Online 2021

The AV@SEA class exceeded my expectations, as mentioned in the course, with being online rather than onsite.  It is amazing what you’ve achieved in the training room all things considering, with a strangely ideal setup.  Personally, I will always wish I could have been in class rather than online but I don’t believe it has affected my learning of the content.  Cheers!

Christy Slaven - Engineer

Course - AV@SEA Online 2021

The online course was definitely on the same high standard as an attendance course.  I gained a lot more knowledge relevant to real life scenarios and troubleshooting.

Thank you.

Calvin Krogg - Engineer

Course - AV@SEA Online 2021